Gaming Operations Specialist

Full Time
  • Post Date: August 11, 2021
  • Apply Before: November 27, 2021
Job Description

Founded in 1999, Evil Geniuses shaped the history of esports with our long-running legacy. Our success is rooted in the freedom to choose our own path. As EG eyes the future, our commitment to excellence will drive our continued dominance across elite gaming as we attract top talent and steadfast partnerships. Today, we seek people who share that same drive and dedication, that same grit and passion that makes Evil Geniuses legendary.  We will always fight to make our space a place for all. Join us and Live Evil.

Scope:

As the Gaming Operations Specialist, you will play a key role in facilitating the operation and competitive excellence of Evil Geniuses’ gaming division. In this role, the gaming division is seeking to reinforce the infrastructure, processes and information pipelines that will ensure best-in-class operations.

You will report to the Director of Gaming Operations, while working closely with key internal stakeholders and serve as the gaming liaison with cross functional departments. As the Gaming Operations Specialist, you will own the structures and flow of information that ensure the division is equipped to make informed decisions, support its players, and ultimately continue the drive towards competitive success. 

Responsibilities:

  • Assist the Director of Gaming Operations in execution of department logistics, including bootcamp planning, budget management, and vendor management
  • Build and maintain relationships with global third-party vendors for on-site operations, ranging from hardware to food and transportation services
  • Create and manage travel and logistics calendars for Evil Geniuses teams, including competitions, sponsorship activations and player breaks
  • Ensure department adherence to Evil Genius company practices and policies in day-to-day operations; assist with budget planning and tracking
  • Work with Director of Excellence and Culture Team to develop onboarding and offboarding process for players and gaming staff
  • Manage key operational documents; drive data collection and ensure records are accurate and organized
  • Assist the Director of Gaming Operations in the improvement and execution of gaming department processes
  • Collaborate with internal teams and manage requests and drive workflow throughout gaming department
  • Assist in management of gaming project management boards and information repositories
  • Facilitate partnership and sponsorship requests, managing timelines, approvals and execution in conjunction with team admins
  • Building trusting, collaborative relationships with team members and stakeholders to achieve key business objectives
  • Ensure all talent has best in class experience when competing for Evil Geniuses

Requirements:

  • Minimum 3 years working experience within operations or similar field; experience in team operations management preferred
  • Works well in autonomy; proactively works through problems and creates solutions
  • Capable of working well with diverse personalities; ability to work with different levels from senior management to players and talent
  • Self-starter with ability to execute under high urgency and high responsibility
  • Strong communication, organization, project management, and critical thinking skills
  • Detail oriented with experience in handling multiple projects, requests, and priorities at the same time; demonstrated prioritization
  • High integrity as the role includes financial planning
  • Ability to build positive working relationships, both internally and externally; strong team collaborator and encourager
  • Ability to translate objectives into actionable plans
  • Public speaking, presentation, oral and written communication skills
  • Being proficient at Excel is a plus

All of our team members have these traits. You should, too:

  • Collaboration
  • Grit
  • Adaptability
  • Ownership
  • Passion
  • Proactive mindset